Incident Management

From detection to resolution — all in one place.

Spectra turns every confirmed failure into a tracked incident: notify the right people, coordinate the response, keep customers updated, and capture what you learned — automatically.

Incident timeline

09:43:31 Incident opened — API Payment Gateway
09:43:33 Alerted #infra + on-call
09:44:10 Acknowledged by J. Wilson
09:51:02 Recovered · downtime 7m 31s

Coordinate the whole response.

Auto-created incidents

Every confirmed failure opens a tracked incident with a full timeline — no manual triage to start the clock.

Acknowledge & assign

Ack an incident to stop escalation, assign an owner, and keep everyone aligned on who's handling it.

Status updates

Post investigating → identified → monitoring → resolved updates that flow to your status page and subscribers.

Auto-resolve

When checks recover, Spectra closes the incident and records the exact downtime duration for you.

Post-incident reviews

Capture what happened, impact, and follow-ups in a lightweight postmortem attached to the incident.

Full history

Searchable incident history with timelines, responders, and downtime — for reporting and SLAs.

Frequently Asked Questions

Answers to common questions teams ask us

How does Spectra create incidents?

When a monitor's failure is confirmed from multiple regions, Spectra automatically opens an incident with a timeline, notifies the right people, and starts tracking downtime.

Can I acknowledge and assign incidents?

Yes. Acknowledging pauses further escalation; you can assign an owner and post updates as you investigate and resolve.

What is a post-incident review?

A short postmortem attached to the incident — what happened, the impact, root cause, and follow-up actions — so the team learns and prevents repeats.

Do incidents feed my status page?

Yes. Incident status updates can publish to your public status page and notify subscribers automatically.

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