Notification preferences

Alert channels decide where a workspace sends alerts. Notification preferences decide how you personally get pinged. Find them under Settings → Personal → Notifications.

These settings only affect your notifications, not your teammates’.

Your contact methods

The destinations that route alerts to you personally:

• Email — your account email.
• Slack DM — a direct message in a connected Slack workspace.
• SMS — coming soon; add a phone number when SMS launches.

Quiet hours

Suppress non-critical pings while you’re asleep or out of office. Set a start and end time, a timezone, and the days of the week they apply.

Critical alerts (DOWN events) always come through, even during quiet hours.

Severity filter

Choose which event types notify you:

• DOWN — a monitor went from UP to DOWN.
• RECOVERY — a monitor returned to UP after being DOWN.
• SSL / domain expiring — a certificate or domain expires soon.
• Latency degradation — response time is slower than your threshold.

Per-monitor mute

Mute alerts for specific noisy monitors without disabling them globally — the monitor keeps running and still shows on dashboards and status pages; you just stop getting pinged for it. Unmute at any time.

Going away for a while?

To pause all of your alerts for a date range (for a holiday or leave), use Holiday mode in Account & security settings instead of muting monitors one by one.

Next steps

• Alert channels · Alert activity
• On-call & escalation